Research in Aging, Continuing Care and Beyond

Northwood’s 4th Annual Research Symposium
June 13, 2014
Holiday Inn Harbourview
Dartmouth, Nova Scotia

Keynote Address: Workplace Mental Health: The Three Pillars
By: E.Kevin Kelloway, Ph.D
Canada Research Chair in
Occupational Health Psychology
and Professor of Management and
Psychology, Faculty of Commerce at
Saint Mary’s University

Northwood’s 4th Annual Research Symposium

Improving Health Outcome and maintaining Independence in the Elderly with Assistive Technologies: Home-Tech Study Results

Susan Kirkland, PhD, MSc
Associate Director (Population
Studies), Geriatric Medicine Research
Unit, Dalhousie University

Other topics and sessions include:

  • Living in Cancer’s Margins: The Cancer Experiences of LBQ
    Women and Trans People
  • Dying in Nova Scotia: Family perceptions of the experience of
    care during the end of life
  • Respect in the Care-Providing Workplace
  • New Solutions to Old Problems in LTC – Developing
  • Cognitive & Communicative Interventions for Persons with
    Dementia: Evidence-based care
  • Developing Evidence-informed Decision Making Skill in
    Canada’s Healthcare Workforce: Recognizing the Need for a
    Culture Shift
  • Social Vulnerability and Frailty: Some Clinical Considerations
  • Frailty and Cognitive Impairment: Examining the Association
    between Two Common Conditions of Aging
  • Nursing Home Resident Quality of Life: What makes the


Tasha – Quality


Meet Tasha
Tasha’s role with Northwood Intouch is to ensure that every client receives quality service. If a client or their family has an issue with their service or would like to voice a concern they have a key person to talk to, Tasha!

“I am here to listen to our clients and their families, and ensure that their needs are always being met. If you have any concerns or suggestions on how to better improve the Intouch service, I would like to hear from you. I truly enjoy being a part of the Northwood Intouch team and I know this service has truly made a difference in so many people’s lives.”

Tasha is from Pictou County. She moved to Halifax 7 years ago for university and Intouch has been lucky to have her as part of the team for over 5 years. Her coworkers love the fact that she gets to the bottom of issues and is so easy to talk to. She loves to travel south every year and loves animals, especially her cat Tootie.

Karen – Customer Care

Meet Karen.

When one calls to set up Intouch, they’ll most likely speak to Karen first.
When we asked why she loves this job (because anyone can tell she does love it), Karen stated ” I love helping people. It’s like talking to a parent, grandparent or relative. I get to help people feel safe and stay in their homes longer and that’s a great feeling to have at the end of the day.” Karen brings a personal touch and is warm and friendly. She is a great listener and will always take the time to make sure our clients feel great about the decisions they are making.

No home phone line, no problem

Northwood Intouch is proud to introduce a new option to customers who don’t have or want a home phone line.

According to a 2010 survey by Statistics Canada,  the proportion of households using traditional landlines exclusively fell to 17% from 22% in 2008. About 38% of households comprised solely of people 55 and older had only a traditional landline, compared with 7% for households comprised of people 54 and under. In total, 78% of Canadians now own a cell phone, up from 74% in 2008.

With more and more people over 55 years of age using cellular service in addition to their landline and some replacing their landline altogether there is a need for a solution to allow for Emergency Response devices to work in a home with no home phone service and no internet connection.

Intouch’s new piece of technology uses a cellular network rather than a traditional home phone line to place a call via their pendant right to the Emergency Response Centre. For clients who do not have a home phone or can’t afford a home phone this is the perfect solution.

Some situations where a home phone isn’t an option:

  • budget constraints
  • a second location ( garage or workshop)
  • living with adult children
  • use a cellphone exclusively

Emergency Response Systems: The HOME-Tech Study

The HOME-Tech Study explored the impact of personal and environmental sensors and alarms on health outcomes and service delivery in community dwelling older adults.

The results are in! Click below to view the power point presentation or to view the poster results.

HOME-Tech Study Presentation Power point of results


QHR Poster v3 – Overview, outcomes and Results of The HOME-Tech Study based in Annapolis Valley region.

Case Study: Telecare Savings, in lives and dollars

An evaluation of how a telecare pilot program in Stockton-on-Tees in the UK “transformed” the lives of residents.

Stockton-on-Tees Borough Council covers a population of 186,000 and the number of over 65’s is planned to increase by a massive 46% by 2021. 20% of the population report having a limiting long-term condition. It is a borough of wide contrasts, with over a third of the population (60,780) living in areas that are within the worst 20% of deprived areas nationally, whilst 11% fall within the top 20% of most affluent areas.

Stockton Case Study

We especially loved seeing the hard numbers on how programs like ours are helping people around the world. There are some astounding key statistics – like how many of their clients who fell or had need of a hospital visit were able to be helped quickly, saving the community costs and the person involved a great deal of pain. They are predicting great future savings – in lives saved and hospital visits avoided, beside the money!

Read the full Stockton Case Study

Video and Case Study: Dementia

How Telecare technology has helped a daughter care for a mother who has dementia.

Dementia care at home

Published by Home Care for Life Solutions, who use many of the same sensors and kinds of equipment we use here at Northwood Intouch.

Tisha did a video for AWARE Nova Scotia addressing some of the solutions we can offer you for dealing with Dementia. Contact us for more information.

Staying Safe Through Technology – AWARE NS

Government assistance

A program to help low income seniors pay for medical alarms

The Personal Alert Assistance Program provides financial assistance to low income seniors who live alone, receive publicly funded home care services, have experienced recent falls, and use a cane, walker or wheelchair. The program provides up to $480/year to reimburse approved seniors for the purchase of a personal alert assistance service.

Government of Nova Scotia, Continuing Care